ARF QeP Resource Center

The ARF Quality Enhancement Process (QeP) is a facilitation program to help clients and research suppliers engage in a structured conversation to improve online data quality.

The process consists of a set of forms and templates that are used to establish critical metrics to help guide online data quality. The process involves goal setting, training, deployment, and evaluation via a collaborative approach between buyers and sellers.

The QeP is based on extensive primary and secondary research, and the intensive participation of clients, suppliers, researchers, and academics, all working together toward a common goal. Working groups, formed under the auspices of the ARF, created the framework of the QeP during the time period June – September, 2009, and introduced recommendations for further research-on-research, as well as ideas on future extension of the process.

Knowledge Briefs can be found on My ARF Downloads.

Add your learning to ARF Online Research Quality Knowledge Base

The ARF created the Online Research Quality Council (ORQC) to improve the accountability of online research and to set standards and guidelines for research suppliers and buyers. To date, twenty companies have shared knowledge. The information shared by these companies addresses a range of measures, causes, and effects relevant to online research quality.

Several presentations to the ORQC have been added to the ORQC Knowledge Base.

You are encouraged to contribute to expanding that base of shared knowledge by submitting to us a summary of your research-on-research, analyses, case study, or whatever research-based learning you may have attained regarding online research quality. Our knowledge sharing program requires minimal effort from individual contributors and will benefit all of us.

We are attaching a template to assist you in putting together your contribution to the knowledge base. Please let us know if you have any concerns or questions. To submit your knowledge base contribution, please email it to Dr. Raymond Pettit.

We sincerely thank you for your work on this important task.

Online Research Quality Bibliography

The ORQC has created a rich resource – a searchable bibliography composed of annotated listings of over 675 practitioner and academic studies of “research on online research."